Katie Will, HR Manager
Katie Will has taken on many new roles within the company. You may contact her with all your Human Resource needs, both for families of our clientele looking for new technicians, as well as for potential technicians wanting to apply for jobs. In addition, she is your point of contact for In-office group training which is completed before technicians may be placed in the home. She is in the office Monday, Tuesday, and Thursday from 10:00 am to 4:00pm. After hours, she may be reached by cell phone too at 410-271-9602.
Mitzi Libby, Administrative Assistant
Mitzi handles most of our children's documentation needs. These documents are needed for Endless Options to be in compliance with the regulations enforced by the Autism Waiver program. Documents include the Treatment Plan, Plan of Care, Family Training Goals and Authorization forms. These forms need to be up-to-date and signed by both the parent(s) and our staff and need to be available to the State upon their request. Also, she works with the State Coordinating Staff to assist them in their needs for documentation and to discuss the Plan of Care for each family.
Mitzi also handles the tracking of hours, especially respite, used by the families. These hours are reported to the Coordinating center on a monthly basis and are used by them to establish new Plan of Care documents each year.
Mitzi is available Monday, Wednesday and Thursday from 10:30 am to 5:00 pm
Office - 410-526-3637
Hayley Jacobs, Office Assistant
Hayley is in the office on Monday through Friday from 9:00 am to 3:00 pm. Please feel free to contact Hayley about any payroll or quality assurance questions.